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Shipping Information

FREE trackable shipping…its on us, no need to worry about it. Nonetheless, in case you have any questions or concerns see below: 

Standard Shipping Times:
US & Canada: 8 - 12 days
Australia & New Zealand: 10- 15 days
Europe: 8 - 12 days
Latin America: 10 - 25 days

Some orders are currently experiencing longer shipping times due to Covid-19 and Peak Season. Orders affected are taking 4-7 business days longer to deliver. We are very sorry for the slight delays!                                                                                          

We do our best to get every order to you as fast as possible. That being said here are some things to keep in mind:

  • Processing time is not included in shipping. Though we try our best to process all orders within 24 hours, it can sometimes take up to 7 days. 
  • Delivery times are estimates. These are calculated from the time the order is shipped out rather then when it is placed.
  • Unexpected events cannot be avoided. Deliveries might take longer than expected if, for instance, there is bad weather or stringent customs clearing procedures.
  • Import duties and other taxes and or charges are the customer’s responsibility.
  • If an order gets held up at customs it can take up to 80 days to deliver. We will refund any orders not delivered within 80 days of purchase. 

Shipping Confirmation
After placing your order, an email will be sent to you and your order will be processed (this includes checking, organizing, packing, and mailing). Following processing a tracking number will be sent to you via email. If an order is placed after 11:45AM CST on Friday, Saturday, or Sunday your order will be shipped the next week.


Order Payment
Customers are charged in US Dollars at the time of purchase. If you are paying with non US currency your home country’s bank will handle the necessary conversions.

Damaged Shipments

Email us at: Info@icecoldlmnd.com or DM on Instagram. 

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